Cookie Policy

Last Updated: November 8, 2024

This Cookie Policy explains how KinFire Pizza ("we," "our," "us") uses cookies and similar tracking technologies on our website and mobile applications (collectively, "Services"). This policy should be read in conjunction with our Privacy Policy, which provides additional information about how we collect, use, and protect your personal information.

By continuing to use our Services, you consent to our use of cookies as described in this policy. You can manage your cookie preferences at any time through your browser settings or our cookie preference center.

What Are Cookies and Similar Technologies

Cookies are small text files that are stored on your device (computer, tablet, smartphone) when you visit our website. They contain information that is transferred to your device's hard drive and allow us to recognize your device and remember certain information about your visit.

We also use similar technologies including:

• Web Beacons: Small graphic images embedded in web pages and emails that track user interactions
• Pixel Tags: Invisible images that help us understand how you interact with our content
• Local Storage: Technology that stores data locally on your device for enhanced functionality
• Session Storage: Temporary storage that maintains information during your browsing session
• Flash Cookies: Data stored by Adobe Flash Player to remember settings and preferences
• Device Fingerprinting: Collection of device characteristics for security and fraud prevention
• Server Logs: Automatic recording of website activity and technical information
• Analytics Tools: Third-party services that help us understand website usage and performance
• Social Media Plugins: Integration tools that connect our website with social media platforms

Types of Cookies We Use

Essential Cookies (Always Active)

These cookies are strictly necessary for our website to function properly and cannot be disabled. They enable basic features such as:

• Page navigation and access to secure areas of the website
• Shopping cart functionality and order processing
• User authentication and account access
• Security features and fraud prevention
• Load balancing and website performance optimization
• Compliance with legal and regulatory requirements

Functional Cookies

These cookies enhance your user experience by remembering your choices and preferences:

• Language and region preferences
• Delivery address and contact information
• Pizza preferences and dietary restrictions
• Website accessibility settings
• Previous order history and favorites
• Customized content and recommendations
• Form auto-fill information

Analytics and Performance Cookies

These cookies help us understand how visitors interact with our website and improve our services:

• Website traffic analysis and user behavior patterns
• Page performance monitoring and error tracking
• Popular content identification and optimization
• Conversion tracking and goal measurement
• A/B testing for website improvements
• Mobile app usage analytics
• Customer journey mapping and funnel analysis

Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and measure their effectiveness:

• Targeted advertising based on your interests and behavior
• Retargeting campaigns for website visitors
• Social media advertising optimization
• Email marketing personalization
• Cross-device tracking for consistent experiences
• Advertising campaign performance measurement
• Frequency capping to limit ad repetition

How We Use Cookies

We use cookies and similar technologies for various purposes to enhance your experience and improve our services:

• Order Management: Maintaining your shopping cart contents, remembering delivery preferences, and streamlining the checkout process
• Personalization: Customizing content, recommendations, and offers based on your preferences and order history
• Website Optimization: Analyzing user behavior to improve website design, navigation, and functionality
• Security: Detecting and preventing fraudulent activity, unauthorized access, and security threats
• Communication: Delivering relevant marketing messages and promotional offers through various channels
• Customer Support: Providing better assistance by understanding your interaction history and preferences
• Business Intelligence: Gathering insights about customer preferences, market trends, and operational efficiency
• Quality Assurance: Monitoring website performance, identifying technical issues, and ensuring optimal user experience
• Compliance: Meeting legal requirements and maintaining records for regulatory purposes
• Innovation: Testing new features and services to enhance our offerings

Third-Party Cookies and Services

We work with trusted third-party service providers who may place cookies on your device to help us deliver and improve our Services. These partners include:

• Payment Processors: Secure handling of financial transactions and fraud prevention
• Analytics Providers: Website traffic analysis and user behavior insights
• Advertising Networks: Delivery of targeted advertisements and campaign measurement
• Customer Service Platforms: Live chat functionality and support ticket management
• Email Service Providers: Marketing email delivery and engagement tracking
• Content Delivery Networks: Fast and reliable website content delivery
• Social Media Platforms: Social sharing functionality and audience insights
• Security Services: Protection against cyber threats and malicious activity
• Survey and Feedback Tools: Collection of customer opinions and satisfaction data

Each third-party service has its own privacy policy and cookie practices. We encourage you to review their policies to understand how they handle your information.

Managing Your Cookie Preferences

You have several options for managing cookies and controlling your privacy preferences:

• Browser Settings: Most web browsers allow you to view, manage, and delete cookies through their settings menu
• Cookie Preference Center: Use our cookie customization tool to select which types of cookies you want to allow
• Opt-out Tools: Many advertising networks provide opt-out mechanisms for targeted advertising
• Do Not Track: Some browsers offer "Do Not Track" signals, though industry standards for responding to these signals are still evolving
• Mobile Settings: Mobile devices often include privacy settings that limit ad tracking and data collection
• Email Preferences: Manage marketing email preferences through unsubscribe links or your account settings
• Account Controls: Logged-in users can manage many preferences through their account dashboard

Please note that disabling certain cookies may affect the functionality of our website and limit your ability to use some features of our Services.

Cookie Retention and Expiration

Different types of cookies have different lifespans:

• Session Cookies: Temporary cookies that are deleted when you close your browser
• Persistent Cookies: Remain on your device for a specified period or until manually deleted
• Essential Cookies: Typically expire at the end of your browsing session or after a short period
• Preference Cookies: May persist for several months to remember your settings
• Analytics Cookies: Usually expire after 1-2 years to provide meaningful trend analysis
• Marketing Cookies: Vary in duration from days to months depending on campaign requirements

Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last Updated" date and may provide additional notice through our website or email communications.

We encourage you to review this policy regularly to stay informed about how we use cookies and protect your privacy.

Contact Us About Cookies

If you have questions, concerns, or requests regarding our use of cookies or this Cookie Policy, please contact us:

Email: privacy@kinfirepizza.com

Phone: +1 416 839 5274

Mail: KinFire Pizza Privacy Officer
76 Dorge Drive
Winnipeg, MB R3V 1M4
Canada

We are committed to addressing your privacy concerns and will respond to your inquiries within 30 days.